VanChat Questions

Showing 1 - 20 of 80 questions

Q: Is this app GDPR compliant?

Mmc270PLUSFeb 19, 2025
See detail
Founder Team
lucas_vanchat

lucas_vanchat

Feb 20, 2025

A: Hi, thank you for your question. VanChat is GDPR compliant.

Share
Helpful?

Q: integration with Instagram Shopify TikTok Whatsapp?

i read that whatsapp is not supported but planned for 2025 launch. What about integration with instagram/facebook, tiktok. Basically we get inquiries/customer questions from shopify website , facebook/instagram, telegram, and whatsapp, if vanchat is able to reply to all these with the store data (eg order tracking) then would really consider to buy for few of my shopify stores. Thanks

ac7f544c68c6c531a340e262626dd38fedd7e73bPLUSFeb 18, 2025
See detail
Founder Team
lucas_vanchat

lucas_vanchat

Feb 19, 2025

A: We are currently discussing the integration of WhatsApp, Instagram and other channels, but the specific integration time has not yet been determined. However, these integrations will be supported in 2025. Can you leave me an email address? Once the specific roadmap is determined, I can notify you by email.

Best,
Lucas

Share
Helpful?

Q: Do you plan a Option for WooCommerce?

manuel65Feb 15, 2025
See detail
Founder Team
lucas_vanchat

lucas_vanchat

Feb 15, 2025

A: Hi, thank you very much for your advice. VanChat is currently an AI shopping assistant focused on Shopify, and may consider supporting WooCommerce in the future, but the specific time has not been determined.

Share
Helpful?

Q: Website Development Agency Requirements

Hello,
As I reviewed your features list, as a web development agency, how much websites I can add the chat to , if 2 or 3 members for whole plan !? That would be hard, as each website (each implementation) may include at least 1 operator to each bot

Regarda

mourad409Feb 12, 2025
See detail
Founder Team
lucas_vanchat

lucas_vanchat

Feb 13, 2025

A: Our plan is one license for one store, and each store will operate separately. You can have multiple members, depending on your plan, to add to each store.

Share
Helpful?

Q: GPT Replies and Ai Training Credits?

Hi,

This sounds great! I'm interested in VanChat and would appreciate it if you could clarify the following:

What happens if the monthly GPT reply credits are exceeded?

Does the AI recommend adjusting credit usage or suggesting an appropriate plan based on monthly usage patterns, or is it one-time?

Thanks in advance!

Best,

SumoNinjaFeb 12, 2025
See detail
Founder Team
lucas_vanchat

lucas_vanchat

Feb 13, 2025

A: Once you exceed your GPT reply credits limit, it will stop working until the end of this month's cycle. We will notify you via email when your credit usage is over 50%, 70%, 90%, and 100% to ensure you have enough time to take action.

Because this is a lifetime deal, there is no auto-adjusting usage. We recommend choosing a plan with some overhead to prevent exceeding the limit....

Share
Helpful?