A: You mean automatically tagging shoppers who have conversations with VanChat and syncing those tags to the Shopify dashboard, right? Could you tell me why you’d like to do this?
Hey Lucas, thanks for your reply & your understanding is correct. For adding Name & Email, it's for basic data for remarketing purposes. And if possible, it can have auto-tagging for more targeted remarketing ads.
And regarding why I'm doing that? We are currently using Quizzes (Product Recommendation Quizzes) to collect "zero-party data" from customers & can create tags according to customer responses (for email marketing). As VanChat can do the same via a chat interface, so it will be nice if we can auto-tag it according to customer feedback. (Virtually, it's a more conversational way to conduct a quiz)
A: Hi, thank you for your question. We're very sorry, but VanChat is currently focused exclusively on Shopify websites and does not support other platforms at this time.
Q: Is VanChat compatible with any Shopify Theme?
I’d like to know if VanChat is constantly updated to be compatible and usable with any Shopify theme store? Why or why not?
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Q: Shopify Flow
At a glance, very good product! And my question is, do VanChat support Shopify Flow?
The idea is: based on the conversation, creating Tags and show in Shopify Dashboard>Customer.
lucas_vanchat
Jun 5, 2025A: You mean automatically tagging shoppers who have conversations with VanChat and syncing those tags to the Shopify dashboard, right? Could you tell me why you’d like to do this?
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Hey Lucas, thanks for your reply & your understanding is correct.
For adding Name & Email, it's for basic data for remarketing purposes.
And if possible, it can have auto-tagging for more targeted remarketing ads.
And regarding why I'm doing that? We are currently using Quizzes (Product Recommendation Quizzes) to collect "zero-party data" from customers & can create tags according to customer responses (for email marketing). As VanChat can do the same via a chat interface, so it will be nice if we can auto-tag it according to customer feedback. (Virtually, it's a more conversational way to conduct a quiz)
I see. Could you tell me what kind of tags you’d like VanChat to assign to the contacts?
Could you give a few examples?
Q: Can i use as a normal chatbot?
I dont use shopify. Can i use your product in my business website?
lucas_vanchat
Jun 5, 2025A: Hi, thank you for your question. We're very sorry, but VanChat is currently focused exclusively on Shopify websites and does not support other platforms at this time.
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Q: How many chatbots can we use on each tier?
lucas_vanchat
Jun 3, 2025A: Hi, thank you very much for your question. At the moment, each tier of VanChat can only be installed on one Shopify store.
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Q: Can this be used for SAAS?
Hi there,
Can you please confirm if this is for shopify or ecommerce only can this be used by SAAS businesses as well?
Best wishes,
lucas_vanchat
May 21, 2025A: Thank you for your question. VanChat is currently primarily focused on Shopify.
Best，
Lucas
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