Q: 2500 gpt replies means if one customer asks questions 3 times, it will consume 3 gpt replies correct?
Can you increase the plan from 2,500 gpt replies to 4,000 like your 2nd plan in your shopify app? 2500 gpt replies means if one customer asks questions 3 times, it will consume 3 gpt replies correct?
A: You're correct. It will cost 3 GPT replies if a customer asks the question 3 times. Also, if you want a customized plan, please contact support@vanchat.io for a quote.
Do you have a list of FAQ for Shopify users for best practice on what should be included to train the chatbot? Also maybe a list of additional questions that most Shopify users should answer to add to the knowledge base. Coming up with my own list is possible but with your experience and expertise I'm sure you would include things that I would miss. Super appreciate all the support! Thanks
A: Hi, Thank you very much for your question. Currently, VanChat does not have this list, but I think your suggestion is excellent. I will have the team work on creating this list, and I will get back to you once it is complete.
Q: How many chatbots can we use on each tier?
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Q: Can this be used for SAAS?
Hi there,
Can you please confirm if this is for shopify or ecommerce only can this be used by SAAS businesses as well?
Best wishes,
lucas_vanchat
May 21, 2025A: Thank you for your question. VanChat is currently primarily focused on Shopify.
Best,
Lucas
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Q: White Label
Hi is it possible to get a white label version for the agency?
lucas_vanchat
May 13, 2025A: For questions about white label, you can contact support@vanchat.io Thank you very much!
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Q: 2500 gpt replies means if one customer asks questions 3 times, it will consume 3 gpt replies correct?
Can you increase the plan from 2,500 gpt replies to 4,000 like your 2nd plan in your shopify app? 2500 gpt replies means if one customer asks questions 3 times, it will consume 3 gpt replies correct?
lucas_vanchat
Apr 30, 2025A: You're correct. It will cost 3 GPT replies if a customer asks the question 3 times. Also, if you want a customized plan, please contact support@vanchat.io for a quote.
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Q: 🤖 VanChat AI Learning Overview
Do you have a list of FAQ for Shopify users for best practice on what should be included to train the chatbot? Also maybe a list of additional questions that most Shopify users should answer to add to the knowledge base. Coming up with my own list is possible but with your experience and expertise I'm sure you would include things that I would miss. Super appreciate all the support! Thanks
lucas_vanchat
Apr 10, 2025A: Hi,
Thank you very much for your question.
Currently, VanChat does not have this list, but I think your suggestion is excellent. I will have the team work on creating this list, and I will get back to you once it is complete.
Share VanChat