VanChat Questions

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Q: Adding credits after 300 expired

Hi, awesome product btw, some great reviews on here!

Question please:
My website doesn't get that many visitors, so I'll prob go with the Tier 1. What happens when the responses run out please, can I add more credits / does it just stop working?

Thanks

molintoNov 21, 2024
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Founder Team
lucas_vanchat

lucas_vanchat

Nov 21, 2024

A: Hi Molinto,

Thank you very much for your kind words.
Currently, if the monthly usage reaches the plan limit, VanChat will stop answering questions and display a notification indicating that the credits have been used up until the next month, when it will reset.
However, don’t worry—we will soon launch an add-on. Once you enable the add-on, VanChat will continue to provide service even if the...

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Q: Can this work on a Wordpress website?

0e95199a5b6a48688ccc80b8a7470848Nov 15, 2024
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Founder Team
lucas_vanchat

lucas_vanchat

Nov 17, 2024

A: Sorry, currently VanChat does not support WordPress websites and currently only focuses on Shopify stores. Thank you for your interest in VanChat.

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Q: Can the AI access Google Drive Links

Hi,
I have a lot of content (documents/photos) on a google drive with extra information that may not be on my web page. Is it possible to share a link to this drive with the AI so that it can use it for learning?
Thanks,
Keith

111045757760709574392Nov 14, 2024
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Founder Team
lucas_vanchat

lucas_vanchat

Nov 14, 2024

A: Hi Keith,

This is a very good question. VanChat currently does not support learning directly from Google drive. However, we have plans to support this feature in the future, but there is no specific timetable yet. You can now import the files from Google drive first and then upload these documents in vanchat's data source.
Welcome to use vanchat. If you have any questions, please leave me a...

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Q: How many stores can VanChat be added to

If i purchase one Tier 1 plan, can i add it to multiple stores or one plan is only for one store?

gerald.regnofPLUSNov 10, 2024
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Founder Team
lucas_vanchat

lucas_vanchat

Nov 10, 2024

A: Hi, the current paid plans, including Tier 1, can only be used for one Shopify store. However, we are planning to launch a new paid plan that will support multiple stores. This plan is still under discussion, and the release date has not yet been determined.
You can leave me a message at lucas@vanchat.io, and I’ll notify you once this plan is released. Please note that this plan may not...

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Q: More integration?

Do you have planned other integrations linke Woocommerce or Prestashop?

Thank

aprende2Nov 9, 2024
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Founder Team
lucas_vanchat

lucas_vanchat

Nov 10, 2024

A: VanChat's current goal is to focus on the Shopify platform, aiming to become the best AI chatbot on Shopify.
At this time, it's not yet possible to determine when integration with the WooCommerce and PrestaShop platforms will be available.

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