Do you have a list of FAQ for Shopify users for best practice on what should be included to train the chatbot? Also maybe a list of additional questions that most Shopify users should answer to add to the knowledge base. Coming up with my own list is possible but with your experience and expertise I'm sure you would include things that I would miss. Super appreciate all the support! Thanks
A: Hi, Thank you very much for your question. Currently, VanChat does not have this list, but I think your suggestion is excellent. I will have the team work on creating this list, and I will get back to you once it is complete.
Zyvlie is the appSumo Shopify it's clearner and easier to use. Same conversion rate focus. what do you do to integrate there is the script able to execute on it somehow or did you only build integrate w. shopify?
A: Hi, my sincere apologies for the late reply. VanChat is currently focused on the Shopify ecosystem and does not plan to support Zylvie at this time. Thank you very much for your interest and support in VanChat.
Hi, I'm unsure about one element. How many website can we configure with the code ? For instance, I take Tier 2, can I have several websites with different AI etc... with only one purchase ?
A: Hi, Thank you very much for your question. One account can only be used with one Shopify store. We truly look forward to having you try VanChat. Best， Lucas
Can we re-assign the shop if we need to later freely?
Q: What data points for product recommendations?
Hi, what does the bot uses for product recommendations? Do we need to add these to tags, metafield, description? If the user days I want something to match this dress, how does the bot knows what to suggest? If the user ask about other products in the same color? Thanks
A: Hi, my sincere apologies for the delayed response. VanChat can automatically learn most of the data on your website without requiring manual training, including product prices, descriptions, tags, and more. Additionally, you can manually configure metafield mappings, and VanChat will also learn from those. When users ask for product recommendations, VanChat combines all the learned information...
Q: 🤖 VanChat AI Learning Overview
Do you have a list of FAQ for Shopify users for best practice on what should be included to train the chatbot? Also maybe a list of additional questions that most Shopify users should answer to add to the knowledge base. Coming up with my own list is possible but with your experience and expertise I'm sure you would include things that I would miss. Super appreciate all the support! Thanks
lucas_vanchat
Apr 10, 2025A: Hi,
Thank you very much for your question.
Currently, VanChat does not have this list, but I think your suggestion is excellent. I will have the team work on creating this list, and I will get back to you once it is complete.
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Q: how can we use this with Zylvie?
Zyvlie is the appSumo Shopify it's clearner and easier to use. Same conversion rate focus. what do you do to integrate there is the script able to execute on it somehow or did you only build integrate w. shopify?
lucas_vanchat
Apr 15, 2025A: Hi, my sincere apologies for the late reply. VanChat is currently focused on the Shopify ecosystem and does not plan to support Zylvie at this time. Thank you very much for your interest and support in VanChat.
Share VanChat
Q: How many websites ?
Hi, I'm unsure about one element. How many website can we configure with the code ? For instance, I take Tier 2, can I have several websites with different AI etc... with only one purchase ?
lucas_vanchat
Apr 4, 2025A: Hi,
Thank you very much for your question. One account can only be used with one Shopify store. We truly look forward to having you try VanChat.
Best，
Lucas
Share VanChat
Can we re-assign the shop if we need to later freely?
Q: What data points for product recommendations?
Hi, what does the bot uses for product recommendations? Do we need to add these to tags, metafield, description? If the user days I want something to match this dress, how does the bot knows what to suggest? If the user ask about other products in the same color? Thanks
lucas_vanchat
Apr 15, 2025A: Hi, my sincere apologies for the delayed response. VanChat can automatically learn most of the data on your website without requiring manual training, including product prices, descriptions, tags, and more. Additionally, you can manually configure metafield mappings, and VanChat will also learn from those. When users ask for product recommendations, VanChat combines all the learned information...
Share VanChat
Q: Help understand limit
Hey, can you please help me understand the limit.
Eg. Plan 4 says 6k gpt replies, so does that mean limit is only in gpt replies and not in pre trained questions?
lucas_vanchat
Mar 23, 2025A: Hi, yes, the 6,000 is currently only the limit for GPT replies, not for the number of pre-trained questions
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What is considered as pre-trained and what replies are considered as gpt replies?
I have a shop with 300 products, want to integrate this