I'd like to use an existing domain(s) to create websites on your platform. I don't need to copy any content, but create new content. I have purchased the LTD's. Can someone provide instructions for this?
Yes, create a website in our default, technical domain (the subdomain) and once you're ready, you can activate it with LTD code you have purchased. Once the website is activated, you can add your domain - there are 2 possible ways to do it, with nameservers update or with A/CNAME change in your DNS editor. In case of any troubles, feel free to submit a support ticket in the dashboard, we'll help.
Q: Is there an option to add ADA and WCAG accessibility elements?
For example, I don't see a place where I can add text alternatives to images which is a basic yet essential element of website accessibility. Are accessibility options available now or upcoming in the future? Which elements?
You can test everything before purchasing, feel free to visit our website, www.WEBSITE.IM, you can create a website, test all the features and then activate it: one code activates one website.
Once the website is activated, you can add your own domain on top of it. If the website is all you need, then there are no extra fees (we have more products available, but they're not part of this deal)
Q: How can I get in touch with you? Webshop problems
Hi, I am using Website.im a year now and in the beginning I always got help if needed. Unfortunately now I have no idea how to get in touch to fix a major problem related to my shop. I tried it with a ticket 4 days ago and got no answer. Please let me know what I can do.
Thanks for your reply but I am still waiting for an answer. Lots of my products in my shop are showing wrong thumbnail images. This means no customer will find the right products and you are not reacting for 4 days.
Thanks, I just double-checked and your ticket was updated, we asked for URL to see the issue and you never replied it. There's one more duplicated ticket with the same issue, maybe you mean the duplicate. I'm removing it from the system now to avoid any additional misunderstandings.
Thanks, I just double-checked and your ticket was updated, we asked for URL to see the issue and you never replied it. There's one more duplicated ticket with the same issue, maybe you mean the duplicate. I'm removing it from the system now to avoid any additional misunderstandings.
Q: Home Page /home and want to be just url
Hello, I don't have much experience building websites and found your builder to be super easy. I was able to do everything I wanted to do but when I launched. I just noticed that my site url is not how I wanted. Example: https://abcd123.com/home and I wanted just https://abcd123.com to go to home page? Thank you for any help you can offer?
Thank you! Yes, your homepage should work with "https://abcd123.com" automatically. Please feel free to submit a support ticket with us, so we can investigate this for you, as there are few reasons why there's /home included, if you added a blog or shop module, it may automatically change the URL structure.
Q: Create site with existing Domain
I'd like to use an existing domain(s) to create websites on your platform. I don't need to copy any content, but create new content. I have purchased the LTD's. Can someone provide instructions for this?
Share WEBSITE.IM – Website Builder
Yes, create a website in our default, technical domain (the subdomain) and once you're ready, you can activate it with LTD code you have purchased. Once the website is activated, you can add your domain - there are 2 possible ways to do it, with nameservers update or with A/CNAME change in your DNS editor.
In case of any troubles, feel free to submit a support ticket in the dashboard, we'll help.
Q: Is there an option to add ADA and WCAG accessibility elements?
For example, I don't see a place where I can add text alternatives to images which is a basic yet essential element of website accessibility. Are accessibility options available now or upcoming in the future? Which elements?
Share WEBSITE.IM – Website Builder
Q: When you buy this, are you able to make multiple websites, each with different URLs? If so, how many? Hosting fee?
Are there any hidden extra fees after you have paid the initial amount?
Share WEBSITE.IM – Website Builder
You can test everything before purchasing, feel free to visit our website, www.WEBSITE.IM, you can create a website, test all the features and then activate it: one code activates one website.
Once the website is activated, you can add your own domain on top of it. If the website is all you need, then there are no extra fees (we have more products available, but they're not part of this deal)
Q: How can I get in touch with you? Webshop problems
Hi, I am using Website.im a year now and in the beginning I always got help if needed. Unfortunately now I have no idea how to get in touch to fix a major problem related to my shop. I tried it with a ticket 4 days ago and got no answer. Please let me know what I can do.
Share WEBSITE.IM – Website Builder
Yes, sorry about that! We have spikes in support requests, and sometimes it takes a bit longer than usual.
Verified purchaser
Thanks for your reply but I am still waiting for an answer. Lots of my products in my shop are showing wrong thumbnail images. This means no customer will find the right products and you are not reacting for 4 days.
Thanks, I just double-checked and your ticket was updated, we asked for URL to see the issue and you never replied it. There's one more duplicated ticket with the same issue, maybe you mean the duplicate. I'm removing it from the system now to avoid any additional misunderstandings.
Thanks, I just double-checked and your ticket was updated, we asked for URL to see the issue and you never replied it. There's one more duplicated ticket with the same issue, maybe you mean the duplicate. I'm removing it from the system now to avoid any additional misunderstandings.
Q: Home Page /home and want to be just url
Hello, I don't have much experience building websites and found your builder to be super easy. I was able to do everything I wanted to do but when I launched. I just noticed that my site url is not how I wanted. Example: https://abcd123.com/home and I wanted just https://abcd123.com to go to home page? Thank you for any help you can offer?
Share WEBSITE.IM – Website Builder
Thank you!
Yes, your homepage should work with "https://abcd123.com" automatically. Please feel free to submit a support ticket with us, so we can investigate this for you, as there are few reasons why there's /home included, if you added a blog or shop module, it may automatically change the URL structure.