Q: Current offer - does it include Video? if not is there a lifetime video upgrade available?
I've seen notes in Qs saying that there has been in the past a $39 upgrade for video tesimonial. I don't know if this is available now (if it is an upgrade available through Feedback Link after I purchase), and if it is a one time upgrade or a monthly upgrade? Please let me know. Thank you
I purchased the app but, although several people have left me feedback using the link, I can’t see any feedback in the View Feedback & Reviews section. I sent a message to support 3 hours ago, but still haven’t received a response. Can you let me know what the problem is? Thank you Massimo
A: I Massimo, thanks for the question - however as indicated, please use our official support channel through the dashboard for support queries.
Also, please note that we have a sub 24-hour response rate for all support queries (weekdays). Depending on the time, this means your query will be answered between 1-24 hours.
There is a problem with the customer support, the answers come after many hours or do not come at all. I think I’ll ask for a refund
Q: Integration of Feedback Link with Facebook Groups and other platforms
Hi, I hope this message finds you well. I am writing to inquire about the integration capabilities of Feedback Link with Facebook Groups. Specifically:
Does Feedback Link support direct integration with Facebook Groups to facilitate automated feedback collection and engagement within the group environment?
If direct integration is not currently available, are there recommended workarounds or plans to develop this feature in the near future, and what about other platforms?
Your insights on this matter would be greatly appreciated.
Q: Current offer - does it include Video? if not is there a lifetime video upgrade available?
I've seen notes in Qs saying that there has been in the past a $39 upgrade for video tesimonial. I don't know if this is available now (if it is an upgrade available through Feedback Link after I purchase), and if it is a one time upgrade or a monthly upgrade?
Please let me know. Thank you
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Q: Hi, does this get reviews and post for the app store and play store? I am looking for reviews for an app.
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Q: And can i filter only to show the 5star rating?
And can i filter only to show the 5star rating?
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Q: Problem with the feedback display
I purchased the app but, although several people have left me feedback using the link, I can’t see any feedback in the View Feedback & Reviews section. I sent a message to support 3 hours ago, but still haven’t received a response. Can you let me know what the problem is?
Thank you
Massimo
PieterFeedbackLink
Mar 14, 2025A: I Massimo, thanks for the question - however as indicated, please use our official support channel through the dashboard for support queries.
Also, please note that we have a sub 24-hour response rate for all support queries (weekdays). Depending on the time, this means your query will be answered between 1-24 hours.
Thanks,
Pieter
Share Feedback Link
There is a problem with the customer support, the answers come after many hours or do not come at all. I think I’ll ask for a refund
Q: Integration of Feedback Link with Facebook Groups and other platforms
Hi,
I hope this message finds you well. I am writing to inquire about the integration capabilities of Feedback Link with Facebook Groups. Specifically:
Does Feedback Link support direct integration with Facebook Groups to facilitate automated feedback collection and engagement within the group environment?
If direct integration is not currently available, are there recommended workarounds or plans to develop this feature in the near future, and what about other platforms?
Your insights on this matter would be greatly appreciated.
Best regards,
Marcus
PieterFeedbackLink
Mar 14, 2025A: Hi Marcus, thanks for the question re:Facebook groups. Unfortunately we don't have any plans for expansion to FB groups.
Thanks,
Pieter
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