Q: Are the limits the active number in a period or single use only?
Hello! Are the limits for users, projects, and clients single-use only? Or is this the maximum active limit for a period?
Example: Max of 50 (active) employees. If 5 employees resign, we can replace that with 5 new employees - at no additional cost under this LTD, correct?
The same question for Projects and Clients. Can we add, remove, replace Projects and Clients as needed? As long as we stay within the limits?
A: Yes, it's possible to do what you need. You can add multiple clients and projects into the system and then your employees can run the timer. But it's best to have a separate account (would need a separate appsumo code for each). In this case, each company would have it's own workspace.
aah like that, since in one of your comments you said there will be a new version really soon? When is the estimated time of launch of the new product?
i think there might be something wrong with the new version. my employee put the timer on pauze, then he clicks on play again and then he loses his time. how is this possible? what to do?
Please contact our support. Tell them the username and the date when that happened.
Q: Link to Redeem Broken
Hi, I bought 1 code of this app today, but the link is broken so I can't redeem my purchase. I have created an account thinking I could add the code on the site, but there is no where to add the code. Please help.
The link is not broken, it's AppSumo adds a dot after it and confuses browsers :) The link is http://trackabi.com/appsumo but if you have already created an account, please send your AppSumo code to our support.
A: Screenshots are captured approximately every x minutes. The intervals are randomized. We don't plan to make them completely random, you still need to have them done periodically. Screen recording is something we are considering but it's not being developed yet. If something is not working as expected, please get in touch with our support.
Q: Are the limits the active number in a period or single use only?
Hello! Are the limits for users, projects, and clients single-use only? Or is this the maximum active limit for a period?
Example: Max of 50 (active) employees. If 5 employees resign, we can replace that with 5 new employees - at no additional cost under this LTD, correct?
The same question for Projects and Clients. Can we add, remove, replace Projects and Clients as needed? As long as we stay within the limits?
Andriy_Trackabi
Mar 30, 2025A: Hello. Those limits don't take into account former employees and inactive/removed projects or clients.
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Q: Different companies
I am an accountant if I want to use this app for all the clients that I do payroll, will the employees able to clock in and out?
Andriy_Trackabi
Mar 24, 2025A: Yes, it's possible to do what you need. You can add multiple clients and projects into the system and then your employees can run the timer. But it's best to have a separate account (would need a separate appsumo code for each). In this case, each company would have it's own workspace.
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Q: New video overview
Check out our new video with Trackabi's brief overview: https://youtu.be/DYyN_3Angmg
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Verified purchaser
is this the new version?
If you mean the product, it's already been available for a while.
Verified purchaser
aah like that, since in one of your comments you said there will be a new version really soon?
When is the estimated time of launch of the new product?
There will be no product. We released a new version of the app a week ago. There will be more new features of course.
Verified purchaser
i think there might be something wrong with the new version. my employee put the timer on pauze, then he clicks on play again and then he loses his time. how is this possible? what to do?
Please contact our support. Tell them the username and the date when that happened.
Q: Link to Redeem Broken
Hi,
I bought 1 code of this app today, but the link is broken so I can't redeem my purchase. I have created an account thinking I could add the code on the site, but there is no where to add the code. Please help.
Share Trackabi Time Tracker App
The link is not broken, it's AppSumo adds a dot after it and confuses browsers :) The link is http://trackabi.com/appsumo but if you have already created an account, please send your AppSumo code to our support.
Verified purchaser
Thank you. I will send the code to your support.
Q: more features
Do you plan to integration random screenshots (not every X minutes)? Also do you plan to add screen record ?
I see also that visited websites URL are not always properly tracked
Thanks !
Andriy_Trackabi
Mar 5, 2025A: Screenshots are captured approximately every x minutes. The intervals are randomized. We don't plan to make them completely random, you still need to have them done periodically. Screen recording is something we are considering but it's not being developed yet. If something is not working as expected, please get in touch with our support.
Share Trackabi Time Tracker App