Picmaker Questions

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Q: Hidden Charges?

According to this review on Trustpilot.com from an app sumo buyer it describes that when using the MAD feature it doesn't inform you that you're using elite images for an additional charge. Is this accurate?

Here is the condensed original review:
Hidden charges existing that they did not disclose.Totally unsatisfied with this App. Because I purchased LTD from Appsumo and as per their plan we can use 50 premium stock images and create designs. But After purchasing, while I tried to create one youtube thumbnail and tried to download it that time It asked me 15$. Why?
It means if you are using MAD feature then you won't know your design is either using the premium image of ELITE image. During downloading, when it will ask $15 per ELITE image that time you will realize that your design is using the ELITE image.

iam24Jan 16, 2025
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Founder Team
Picmaker_HQ

Picmaker_HQ

Jan 17, 2025

A: Hi,

Thank you for reaching out and bringing up your concerns regarding elite images in the MAD feature.

We have carefully addressed these feedbacks and have removed all elite images from our library. Additionally, elite images will no longer appear in the MAD feature, ensuring complete transparency and avoiding any unexpected charges.

If you happen to encounter any issues or concerns...

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Q: AI content creation tool question

So as far as i understand the content creation tool isvery similar to Canva correct? Are you planning on doing something for bulk content? Lets say I create a template from a post or just a post per se and then with AI create similar posts in bulk with ai?

arongkatzPLUSJan 15, 2025
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Founder Team
Picmaker_HQ

Picmaker_HQ

Jan 16, 2025

A: Hi Arongkatz,

Thanks for reaching out!

You’re absolutely right that Picmaker’s content creation tool shares similarities with Canva, especially in providing templates and customizable designs for your creative needs. However, we have unique features focusing on social media management toolkits.

Regarding bulk content creation:
We’re excited to share that we’re actively working on...

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Q: Any plan to add BlueSky to supported social media?

roberto97Jan 14, 2025
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Founder Team
Picmaker_HQ

Picmaker_HQ

Jan 15, 2025

A: Not at this moment. However, we’ll share this request with our product team and see how we can prioritize it. Thanks for bringing it to our attention!

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Q: Reels/Shorts Cover Image Support

Hi, can you list which platforms the app supports uploading a custon cover image for Instagram/LinkedIn/X/TikTok/Facebook Reels and YouTube shorts before posting?

And which ones support selecting a frame from the video as the cover before posting?

Thanks!

horlleJan 14, 2025
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Founder Team
Picmaker_HQ

Picmaker_HQ

Jan 15, 2025

A: Currently, we support uploading custom cover images for YouTube long-form videos. At this time, we do not support uploading custom covers or selecting frames as covers for Instagram, LinkedIn, X, TikTok, Facebook Reels, or YouTube Shorts.

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Q: Google My Business

Do you have integration/connection with Google My Business?

dom.mastrianPLUSJan 11, 2025
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Founder Team
Picmaker_HQ

Picmaker_HQ

Edited Jan 12, 2025

A: Hi,

Thanks for reaching out!

We are currently working on it, we are planning to release it in the upcoming upgrade.

We will notify you once it's ready to roll out.

Meanwhile, we have all the major social media integrations to ease your social media management. Please check it and give us your feedback.

Thanks,
Team Picmaker

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