Hi! How can I add a contact via the API without requiring account confirmation? When adding an email manually, account confirmation isn't required. Why is it required with the API? I need to automate registrations in my app. The user previously confirmed their account in the app, so I don't need a double confirmation. Your API documentation is super basic; you could improve it a lot.
Thank you for your email. We are happy to assist and explain.
Every SendFox lifetime account has a mandatory double opt-in.
The Empire Add-On plan we have is a monthly subscription that you can activate via your billing page in your SendFox account after purchasing the LTD plan, and that plan offers no double opt-in. And this is the only way to disable double opt-in for...
I think it's rude of them to respond so late and without validating anything. I'm already a customer as I said before and I also have the Empire Add-on subscription and I can't disable anything. Also, how do you explain that I don't need double opt-in when I register them on the portal? This only happens via the API. I DO NOT need my users to confirm anything because they already do it in my app.
Q: sendfox confirmation page
How can I remove your brand and AppSumo ads in the confirmation page?
Why can't we talk to someone once we purchase this product? I can not find and connect to support. My active subscribers went down by 90 person for no reason. I do not understand and I need some help which is impossible to find on the system. How do i find support contact in there?
In order to be able to help, we would need to take a look at your account. Please send an email to our support team at support@sendfox.com along with your account email address so our team could investigate.
While you cannot unsusbribe people in bulk in SendFox, you can export active contacts into a new list and delete the old one. To do so, go to this page: https://sendfox.com/dashboard/contacts filter contacts to active only and export the list. Once saved on a computer, upload a new list and name it.
I may go for Tier 3 or 4 plan, but couple pf questions: a. 20,000 contacts is capped? or it gets renewed? b. landing page and post landing page - how flexible are they in terms of designs, can i embed a HTML code here? also can I have 1 landing page for desktop and 1 for mobile - the embed link is of a youtube video embed. is the landing page easily customizable similar to Optimize page or leadpages? c. I have 1 domain with which I want to connect SendFox, but there will be multiple landing pages - how do I connect to subscribers who opt in through different landing pages? The Sendfox feature - Lists and tagging to keep your contacts separated, can you explain this?
a. The easiest way to upgrade your license is by adding your credit card to the billing section of your free account. Every 1000 contacts over your current limit that you upload will be charged a one-time fee of $10. And that will increase the license tier you have. Once you reach the cap of 25K, that would be the highest you...
Q: Contacts API
Hi! How can I add a contact via the API without requiring account confirmation? When adding an email manually, account confirmation isn't required. Why is it required with the API? I need to automate registrations in my app. The user previously confirmed their account in the app, so I don't need a double confirmation. Your API documentation is super basic; you could improve it a lot.
Natasha_originals
Mar 30, 2025A: Hello abdiel7,
Thank you for your email.
We are happy to assist and explain.
Every SendFox lifetime account has a mandatory double opt-in.
The Empire Add-On plan we have is a monthly subscription that you can activate via your billing page in your SendFox account after purchasing the LTD plan, and that plan offers no double opt-in.
And this is the only way to disable double opt-in for...
Share SendFox
I think it's rude of them to respond so late and without validating anything. I'm already a customer as I said before and I also have the Empire Add-on subscription and I can't disable anything. Also, how do you explain that I don't need double opt-in when I register them on the portal? This only happens via the API. I DO NOT need my users to confirm anything because they already do it in my app.
Q: sendfox confirmation page
How can I remove your brand and AppSumo ads in the confirmation page?
Natasha_originals
Mar 23, 2025A: Hello 14d003b5e74865575a1b9bdba9ba850f5c2f497b,
Thank you for your email.
The redirect page after signup is set by our team and cannot be changed at this time.
The custom redirect/confirmation page is only available under the subscription plan called Empire Add-On, which costs $18 per month.
To keep the price ultra-affordable to you—and multiples less than our competitors—we retain a bit of...
Share SendFox
Q: Support is hard to find on this system.
Why can't we talk to someone once we purchase this product? I can not find and connect to support. My active subscribers went down by 90 person for no reason. I do not understand and I need some help which is impossible to find on the system. How do i find support contact in there?
Natasha_originals
Mar 15, 2025A: Hello,
Thank you for your message!
In order to be able to help, we would need to take a look at your account.
Please send an email to our support team at support@sendfox.com along with your account email address so our team could investigate.
Thank you, and have a great day!
Share SendFox
Q: What methods are there to clean up a list?
Can I unsubscribe in bulk?
Can I export active contacts into a new list, and delete the old one?
Any suggestions?
Natasha_originals
Mar 15, 2025A: Hello darkstar33444
Thank you for your message!
While you cannot unsusbribe people in bulk in SendFox, you can export active contacts into a new list and delete the old one.
To do so, go to this page: https://sendfox.com/dashboard/contacts filter contacts to active only and export the list. Once saved on a computer, upload a new list and name it.
The best way to start with SendFox is to look...
Share SendFox
Q: feature
I may go for Tier 3 or 4 plan, but couple pf questions:
a. 20,000 contacts is capped? or it gets renewed?
b. landing page and post landing page - how flexible are they in terms of designs, can i embed a HTML code here? also can I have 1 landing page for desktop and 1 for mobile - the embed link is of a youtube video embed. is the landing page easily customizable similar to Optimize page or leadpages?
c. I have 1 domain with which I want to connect SendFox, but there will be multiple landing pages - how do I connect to subscribers who opt in through different landing pages? The Sendfox feature - Lists and tagging to keep your contacts separated, can you explain this?
Natasha_originals
Mar 15, 2025A: Hello Aricheck,
Thank you for your questions!
Happy to explain!
a.
The easiest way to upgrade your license is by adding your credit card to the billing section of your free account.
Every 1000 contacts over your current limit that you upload will be charged a one-time fee of $10.
And that will increase the license tier you have.
Once you reach the cap of 25K, that would be the highest you...
Share SendFox
no replies as yet