SMS-iT CRM Questions

Showing 1 - 20 of 1363 questions

Q: AI voice agents ??

Hi Henry !!!

I have Plan 4.

I can create AI voice agents, to receive and make outgoing calls. (digital call center) If the answer is yes, what do I need? Thanks.

MauricioNov 25, 2024
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Q: Tier 1 Chat-IT

Hello, I am on T1 plan. Do I have access to Chat-IT? If so, I continue to get message to subscribe for a higher tier.

TGPNov 25, 2024
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Q: T2 only allows one Number

Can you fix this? It should allow 2 but is only allowing one.

andrea.pinkstonPLUSNov 24, 2024
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Founder Team
Henry_SMSiT

Henry_SMSiT

Nov 25, 2024

A: Hi,

Please can you contact us via email at support@smsit.ai and provide your SMS-iT username, so we can update your account with 2 FREE number slots right away?

Thank you.

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Q: Just purchased T2 have questions

Hi!
1. I see that iphone SIM you said would be added end of 2024. Can you provide an update please?
2. does my T2 plan allow for a inbound call routing to forward to another number (i.e. iphone?)
3. I would like a "reseller" package but not to resell, only to manage multiple accounts that I have purchased on one dashboard. Meaning if I buy another account T4 and another T4 to manage them along with the T2 I just purchased. I dont want to pay the 99/month in order to do this - can you string my accounts together if I buy more plans? We are low volume not high volume - very small businesses hoping to scale. Thanks!

andrea.pinkstonPLUSNov 24, 2024
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Founder Team
Henry_SMSiT

Henry_SMSiT

Nov 25, 2024

A: Thank you for your questions about your Tier 2 purchase!

1. iPhone Integration:
❗ Important Update:
- iOS app release planned for 2025
- Delayed due to iOS restrictions
- Currently Android only

2. Call Routing:
✅ Yes Available!
- Forward calls to any number
- Use supported gateways:
• Twilio
• Telnyx
• Ytel
• Signalwire
• Vonage
❗ Note: Not available with:
• BulkGate
• SIM...

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Q: Cannot connect Sim Card phone

Hello - I got level 2, can should be able to connect 1xTwillio and 1 x Simcard (my mobile).

I connected Twillio successfully, but when trying to connect my mobile phone (physical - installed the android app) - the page crashes :(

kaplanmediagroupPLUSNov 23, 2024
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Founder Team
Henry_SMSiT

Henry_SMSiT

Nov 25, 2024

A: Your account issue has been resolved.

Thank you.

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