Thank you for these great ideas! Currently, these features are not available in our platform. However, we see how valuable they can be, and we’ve added them to our list for future development. Since these require careful planning and design, we’ll need some time to implement them properly.
We truly appreciate your feedback and suggestions to improve Surveyed. Let us know if you...
A: Hi sumo-ling!, We’re sorry to hear you’re facing an issue. Please share the details, and we’ll do our best to assist you. You can also reach us at appsumo@spicyfy.io for quicker resolution. Looking forward to helping you!
A: 1)The targeting applies per account on a monthly basis.
2)Our AI algorithm analyzes survey text, and questions to identify the most suitable customers from our pool of customers who are interested in answering surveys
3)This targeting is not related to social media. We select customers from our AI-recommended pool.
Could you kindly please explain how to understand this feature exactly? Why to use it? What are the benefits of it? How this works? How to use it? What are the use cases? Thank you very much!
A: This feature can be used to streamline the process of leveraging positive customer feedback for marketing and social media engagement. Here's an explanation in a similar format:
If you want to effortlessly turn your happy customers' feedback into engaging social media posts, this feature is your go-to solution. It automates the process by creating a polished post, complete with visuals and...
If the number of responses for a survey exceeds the monthly limit of your tier, the survey will stop accepting new responses for that month. You can upgrade to a higher tier if you anticipate higher response volumes, or wait until the next month when the limit resets.
We hope this helps clarify, and please feel free to reach out if you have further...
Q: 1. Checklist Survey: Is it possible when employee checks all the checklist to auto-submit?
Without need of remembering to push Submit Button, or even without showing button at all.
2. Can Checklist Survey execute auto-submit at the end of the day (or at pointed hour) even if employee didn't manage to check all the checks?
3. Can Checklist Survey make push notification, or trough some automation to notify Employee that time is up to submit her checklist.
4. Is there a way Checklist Survey to add-up the submits of the same employee in one place to track her overall progress?
Venu_Surveyed
Feb 1, 2025A: Hi Sumo-ling!
Thank you for these great ideas! Currently, these features are not available in our platform. However, we see how valuable they can be, and we’ve added them to our list for future development. Since these require careful planning and design, we’ll need some time to implement them properly.
We truly appreciate your feedback and suggestions to improve Surveyed. Let us know if you...
Share Surveyed
Q: Urgent Request for a Solution: Serious Tool Issue
I am trying to contact you to request a response regarding a solution for the serious issue I am facing with the tool.
Venu_Surveyed
Jan 30, 2025A: Hi sumo-ling!,
We’re sorry to hear you’re facing an issue. Please share the details, and we’ll do our best to assist you. You can also reach us at appsumo@spicyfy.io for quicker resolution. Looking forward to helping you!
Share Surveyed
Q: "AI-targeted audiences" 5 to 500 = AI-targeted individuals 5 to 500, as you said.
1. Is it targeting 5 to 500 people
per account, or
per admin, or
per survey?
2. How this targeting works exactly?
(Use cases please.)
3. You mean targeting then in the social media?
In which way?
Venu_Surveyed
Jan 31, 2025A: 1)The targeting applies per account on a monthly basis.
2)Our AI algorithm analyzes survey text, and questions to identify the most suitable customers from our pool of customers who are interested in answering surveys
3)This targeting is not related to social media. We select customers from our AI-recommended pool.
Share Surveyed
Verified purchaser
Venu could you please clarify this? Thanks!
Q: "Social media AI submissions per week"
Could you kindly please explain how to understand this feature exactly?
Why to use it?
What are the benefits of it?
How this works?
How to use it?
What are the use cases?
Thank you very much!
Venu_Surveyed
Jan 24, 2025A: This feature can be used to streamline the process of leveraging positive customer feedback for marketing and social media engagement. Here's an explanation in a similar format:
If you want to effortlessly turn your happy customers' feedback into engaging social media posts, this feature is your go-to solution. It automates the process by creating a polished post, complete with visuals and...
Share Surveyed
Q: What happens when some months "Responses per survey per month" are more than in our Tier?
Venu_Surveyed
Jan 24, 2025A: Hi Sumo-ling,
Thank you for your question!
If the number of responses for a survey exceeds the monthly limit of your tier, the survey will stop accepting new responses for that month. You can upgrade to a higher tier if you anticipate higher response volumes, or wait until the next month when the limit resets.
We hope this helps clarify, and please feel free to reach out if you have further...
Share Surveyed
Verified purchaser
Will the app notify us that the responses for this survey ended — by sending us email for example?
Verified purchaser
Hi Sumo-ling, currently no email is sent when responses reach the limit, but we're working on adding this feature soon. Thanks!