3.3
Taco ratings
Customers have praised Thoughtly for its intuitive UI, powerful AI agent learning, and outstanding value. While there have been some reports of delayed support responses and glitches in the system, these issues appear to be minor and infrequent. Overall, Thoughtly seems to be a solid choice for those looking to automate calls with AI voice agents, launch SMS campaigns, and sync CRM data in real time.
AI-powered summary of customer reviews
Verified purchaser
Completely unusable in Italy
I am extremely disappointed with this product. It is completely unusable in Italy due to the lack of available phone numbers on the system. The system itself is cumbersome and difficult to navigate. To make matters worse, the product is non-refundable. I strongly advise against purchasing this product if you are located in Italy or if you value a user-friendly experience.
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Verified purchaser
Great Tool!!
I never write reviews, but what has been posted is really unjust and after implementing Thoightly in production, I feel comfortable writing and honest in hopes that it will help others.
I purchased Thoughtly a few months back. I have to say, this tool is AMAZING!! Sure theee are a few things here and there that can be optimized, but my gosh… this does a LOT of the heavy lifting for my workplace automations. Since using Thoughtly for our recruiting efforts, I can honestly say that we have increased our efficiency by well over 200%! I’m now turning the same proven automation towards sales and I know that I could have never accomplished this without Thoughtly!! if this ever comes back online as a lifetime deal, I would recommend buying this at the highest level, and I hope for the same results in your organization. Most of the time I think of software and wonder if I would purchase the same software today, knowing what I know now. My answer is absolutely and at the highest level!! 5 stars for sure!!
Great job Thoightly Fam!!
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Verified purchaser
not worth the headaches
i don't know how anyone gave this more than 2 stars. as many have said here, there is no support. they have a chatbot that runs through a loop.
i wanted to refund within 10 mins of buying based on the onboarding alone.
you know when you get the feeling like 'this should be this difficult to sign in' and BAM! - no refunds. Never heard of that on appsumo before. if there is no refunds it's a rug pull.
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Verified purchaser
If it will ever get back to Appsumo - stay away
There is no support. Business keeps rejected!!! If you schedule a support meeting - no one appear. Appsumo support - can't also help!
STAY AWAY
Torrey_Thoughtly
Mar 14, 2025Hey Tamir, this is disappointing to hear. I believe that your review should be directed towards Twilio as they are the provider responsible for verifying your business.
We are here to help you on that path, but if Twilio cannot verify your account, please reach out directly to their support.
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Verified purchaser
*WARNING - DON'T WASTE YOUR MONEY ON THIS PRODUCT - NO RESPONSE FROM SUPPORT!
It's been about 2 weeks, and no response to any of my messages, including business verification. I have been trying to buy a phone number so that I can use this service and it won't let me buy an 800 number. I opened a ticket about number porting and no response. No response in the live chats either so I pretty much wasted my money on a product that I can't use and also there's no refunds.
Torrey_Thoughtly
Mar 14, 2025Hey 112912506161761989920, this is disappointing to hear. I believe that your review should be directed towards Twilio as they are the provider responsible for verifying your business.
We are here to help you on that path, but if Twilio cannot verify your account, please reach out directly to their support.
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