TidyCal Questions

Showing 1 - 20 of 1176 questions

Q: Agency Question

If I have 75 clients that I have built websites for, with the agency tier, how many customers can I set up booking pages for? Please forgive me for this question as I don't understand the limitations.

CurtisMPLUSMar 31, 2025
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Q: How can I upgrade to Tier 2 from Tier 1?

Can I just pay additional to upgrade from Tier 1 to Tier 2?

I was on Tier 1 since last 4 years. Please let me know how to do it.

Rachit_StackbyMar 30, 2025
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Q: ATTN: TIDYCAL TEAM AT AS: Are you guys currently experiencing problems with the calendar systems at Tidycal?

I ask because we're noticing issues with timeslots not being available when in fact we know that it is. This is a calendar that we created MONTHS ago and was working fine. Now all of a sudden it seems like it's taking away time slots that should be available. Can someone please respond. I write here in AS questions because no one EVER answers when we write to support email. Please advise! Thanks!

rec28PLUSMar 29, 2025
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Founder Team
Natasha_originals

Natasha_originals

Mar 30, 2025

A: Hello rec28,

Thank you for your email.
Our support team replies within 24 hours to every ticket.

Please send your inquiry to the team at support@tidycal.com, and the team will look at your booking type settings.
Please make sure to include your TidyCal account email address to reduce the number of emails going back and forth.
Thank you.

Best regards from Team Originals!

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Q: Languages

Do you have Portuguese (Brazilian) as a language on the interface for scheduling, please?

Thank you.

aplicativosPLUSMar 28, 2025
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Founder Team
Natasha_originals

Natasha_originals

Mar 30, 2025

A: Hello aplicativos

Thank you for your email.

TidyCal has Portuguese language for client-facing correspondence, yes.
Portuguese (Brazilian) is not yet added to the app.

Best regards from Team Originals

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Q: Is it for 1 site only?

Hello,
i do different kind of massages, and I have different websites in order to well optimize for the name of a specific massage.
If I buy it, will I be able to use it on more than one site? The free/busy would be the same, however I would need to customize it for different prices of different services...

is it possible?

seekmanMar 28, 2025
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Founder Team
Natasha_originals

Natasha_originals

Mar 30, 2025

A: Hello seekman,

Thank you for your email and your interest in TidyCal.

Yes, an agency plan allows you to offer multiple services and use TidyCal across various websites.

The agency plan allows you to create independent booking pages and booking types based on the business you want to promote via that specific page.
If each booking type uses a specific calendar to record bookings in and to...

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