Trafft Questions

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Q: sms

I bought your tier7 .

When will cheaper text messages be available for Polish customers

applikeDec 3, 2024
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Q: Cost per SMS

I run a therapy practice and looking for something for auto scheduling. How much is each text? If I need to do 40 - 50 text per week.
Also will this allow me to take a deposit for a session in case of a no show?
Also can I use the same schedule on several sites that I run. One for my brick and mortar for local people and one for an online practice I want to develop.
Thanks!

info3219Dec 3, 2024
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Founder Team
Aleksandar_TMS

Aleksandar_TMS

Edited Dec 3, 2024

A: Hi there and thank you for reaching out to us.

The price per SMS segment (160 Latin characters) depends on the country you're sending messages to. It's cheaper in the US and in Canada than in other countries. Where are you from?

Due to a lot of messages coming in, our responses can be delayed, but you can always reach out to our support team via help@trafft.com and they will let you...

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Q: Can one agency account work for multiple websites but making a record of which site they booked from?

tom895PLUSDec 3, 2024
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Founder Team
Aleksandar_TMS

Aleksandar_TMS

Dec 3, 2024

A: Hello Tom.

Agency licenses provide you with a certain number of Agency Accounts you can resell to your clients, so each agency account represents a client of yours. They can share the booking form on multiple websites, and all bookings would land in their Trafft profile (account).

There's currently no way to track where the booking came from, but UTM tags will be added in the future. I don't...

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Q: Momence booking app vs Trafft

Hello, I was wondering if the Traft can do pretty much as with momence booking system? We are in the health wellness industry so bookings for clients and members for classes or personal training and courses must be able to do without hiccups as I read that multiple bookings can be screwed up by not blocking certain restriction for those booking ..is this true? Is there a choice to do memberships? Packages ,sales ,discount coupon? Is there any way I can try the platform out ?

117396225320710071403Edited Dec 3, 2024
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Founder Team
Aleksandar_TMS

Aleksandar_TMS

Dec 3, 2024

A: Hi there,

Thank you for reaching out! Trafft is designed to cater to a wide range of industries, including health and wellness, and we believe it can meet most of your needs effectively. It's important to note, though, that Trafft is not HIPAA compliant, so if that's a requirement, it's not a good choice.

Trafft’s booking system is built to handle complex scenarios like classes, personal...

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Q: Employees

I would like to make one thing more specific.

I will be using Trafft in a hair salon where there are 3 employees.
Will each employee have their own login details? If so, can he then see the bookings of the other employees? Can he then see the whole panel i.e. can he access everything like a super administrator i.e. financial data, can he change work schedules etc.?

Explain this in detail?
Thank you in advance and best regards to the entire TRAFFT team.

applikeDec 3, 2024
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Founder Team
Aleksandar_TMS

Aleksandar_TMS

Dec 3, 2024

A: Hi there.

Each employee can log into their own account. You only need to enable their login through Settings/Users & Roles (https://trafft.com/docs/configuring-trafft/users-and-roles/).

They can't see the bookings of other employees and they can't see everything. The employees can see the calendar (with their appointments), their profile, and the Appointments page, nothing more.

They are...

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