Trafft Questions

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Q: Agency Pricing

I am considering purchasing 20 agency accounts. If I decide to add more clients in the future, will the pricing for additional clients be $28 per client/month, given that I would already have 20 clients? Could you please explain how additional clients are priced after the initial purchase?

niblitzPLUSEdited Nov 21, 2024
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Q: Booking gapless appointments

I wonder if you support this feature that I haven't seen anywhere but need...

I like to see clients one after the other.
So if I open my week for people to book i might have large gaps between appointments.

I'd like for the week to be open and as the first person books only time slots +- 2 hours from the initial booking stay available and the rest of the day (and or days) is blocked.

As more clients book more appointments open up +- 2 hours from the last booking.

The hope is that it creates a schedule that has few gaps and where I might work on less days but on those days I'm fully busy.

Do you support that? And if yes what options are there to configure it? And if you don't yet do you plan to develop it? I think its an awesome feature that very few calendar apps have

patrickwPLUSEdited Nov 21, 2024
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Q: Is there a way to list sessions as classes like on pembee?

I have a client wanting to schedule particular class types on particular days and times and share those to people, rather than the client picking the session type.

matthew6368Nov 21, 2024
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Nikola__Trafft

Nikola__Trafft

Nov 21, 2024

A: Hello matthew6368,

This can be achieved with a feature called Special Days.

It allows you to provide selected service only on a specific date & time with the option to pre-select employees, locations, and a certain time slot or time range.

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Q: Can I filter to choose the best employee as follows

Location > Date > Service > Skill > Employee
or perhaps
Location > Date > Category > Service > Employee
or perhaps
Location > Service >> Category or TAG >>> Date >>>> Employee

izuPLUSNov 21, 2024
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Founder Team
Nikola__Trafft

Nikola__Trafft

Nov 21, 2024

A: Hello izu,

Thank you for your interest!

The only available steps we have are the following ones:

1. Services and Categories
2. Employees
3. Locations
4. Date & Time
5. General Information
6. Number of People

The order can be adjusted, depending on your needs.

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Q: Additional Agency

Hello, if I purchase Tier 3 with 5 Agency Accounts. What would be pricing structure for additional Agency Accounts post AppSumo offer? Thank you in advance

madronifyNov 20, 2024
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Founder Team
Nikola__Trafft

Nikola__Trafft

Nov 21, 2024

A: Hello madronify,

In case you need additional licenses once the AppSumo deal is over, make sure to reach out to help@trafft.com and we will come up with the offer for you. The prices should be similar to the current ones for this deal.

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