Is it possible (if not that would be an upvote) to have connected different caledars for different websites. I my case it would be like this: I have on one website a calendar with paid appointments (Trafft) and on the other website only meetings customers (Google calendar).
A: Actually, what you can do is this. For your most important calendar, put that one in the first section "Business Info", as that will be the AI Agent's booking calendar.
If you have another calendar that you need it to offer to people, you can put this in the "Additional Resources" section (soon to be called Resource Links). You can add the Title: Trafft, URL (link), and Category "paid...
We host all of our customer-facing company info on a knowledge base (we use Eniston purchased also via Appsumo but i guess it could be anything). Is there a way to train the bot directly on KBs or would i have to export all the KB info into Vengo manually? Apologies if that’s somewhat of a basic question. Thanks
A: Hey there! Right now, we don’t have an integration with Eniston. However, you can download all the knowledge base content and manually train it on Vengo AI. If you'd like to see a direct integration in the future, feel free to suggest it on our roadmap so others can vote for it: https://vengoai.canny.io/
Q: Your Collaboration with Spinnr on Marketing Short Videos
I've noticed that the videos under 'See what Sumo-lings are saying' and on your YouTube channel seem to lean heavily towards marketing. The reviews appear to be very polished and enthusiastic, which makes me question their authenticity. The short video testimonials, in particular, often feel scripted or promotional rather than reflecting real user experiences. This overwhelming use of glowing reviews, without addressing any potential downsides or providing balanced feedback, can make them seem paid or orchestrated.
Could you please share why you're collaborating with Spinnr and how this partnership works? Additionally, do you believe these reviews are truly authentic, honest, and reliable?
A: We appreciate your question and understand your concerns. To clarify, we have not paid anyone for reviews, and we do not have any direct relationships with the people who have posted them. These are real customers who purchased a package on AppSumo and chose to share their experiences. We assume some may earn revenue from YouTube ads, but that is entirely their decision.
Q: Can you allocate the Voice and Chat minutes to each chatbot yourself?
##VOICE MINUTES per Chatbot
T1 - $79 ~ 0 min for 1 Chatbots T2 - $159 ~ 5 min for 3 Chatbots > 1.7 min/month per Chatbot T3 - $262 ~ 15 min for 5 Chatbots > 3 min/month per Chatbot T4 - $514 ~ 35 min for 10 Chatbots > 3.5 min/month per Chatbot T5 - $858 ~ 60 min for 15 Chatbots > 4 min/month per Chatbot
I've tested Vengo AI Voice-feature on different websites with a stopwatch for several simple questions.1 Voice-response took about 15 - 35 seconds. This is why it is a fancy, though useless feature for these amounts of minutes. Or it's for companies who only have very few visitors.
Running out > No personal API > we have to pay your company about $0.50/minute. 1. Can you allocate the minutes for each chatbot yourself? (Enable all minutes for 1 bot only.) 2. Do you get notified automatically when running out of minutes? When yes, how?
1.) So the answer right now is Not at this time, the voice minutes are distributed across all chatbots in your pan and cannot be allocated to just one chatbot. The minutes are shared based on your subscription tier.
2.)Yes, you will receive notifications when you are running low on voice minutes. The notification method depends on your settings but typically includes email alerts or...
Q: So, where can we chat with one of your AI sales agents? Why do you not use your own technology on your own website?
I went to your website to see how your product works, but there is no AI Sales Agent on it? Why would you not have one on your website for us to chat with? You are selling this platform, and not using your own product to help sell? Where can we try this without signing up?
Also, what would the use case be for the 15 voice minutes (for Tier 3)? One person can burn through those in one session if they had a lot of questions. I know you addressed that they are expensive, but, what would be an actual use for those? It makes no sense to me, but I might be perceiving the usage wrong.
Also, can you explain "Chat minutes per month" Does it count the time while the human is typing or just the answers. For example, say someone started a chat, went out for a 2 hour dinner and came back to finish the chat, does it time out if there is no response?
A: Where to Chat with Our AI Sales Agent Yes, we do have an AI Sales Agent available on our website. You can chat with it anytime by visiting www.vengoai.com. We absolutely use our own AI technology on our website. Our AI Sales Agent is actively assisting visitors, helping them understand our platform and answering questions in real-time.
Use Case for 15 Voice Minutes (Tier 3) Voice minutes are...
I ran out of room but I was going to say. I know you said that voice chat is not really the focus. I understand that, but what would be the use case for it?
Voice minutes are designed for businesses that want to provide a more personal and engaging customer experience. The AI can speak with customers in real-time, answering questions and guiding them just like a human sales rep would.
I shut off all ad blockers, reloaded, and nothing that looks like a sales agent comes up. I typed this into another browser that DID work. So, that most likely is a browser issue (Firefox). Firefox is the 4th leading browser.
Q: Case cenario 1 Bot for different pages
Is it possible (if not that would be an upvote) to have connected different caledars for different websites. I my case it would be like this: I have on one website a calendar with paid appointments (Trafft) and on the other website only meetings customers (Google calendar).
Jason_VengoAi
Feb 19, 2025A: Actually, what you can do is this. For your most important calendar, put that one in the first section "Business Info", as that will be the AI Agent's booking calendar.
If you have another calendar that you need it to offer to people, you can put this in the "Additional Resources" section (soon to be called Resource Links). You can add the Title: Trafft, URL (link), and Category "paid...
Share Vengo AI
Q: Connecting to a knowledge base
Hi there
We host all of our customer-facing company info on a knowledge base (we use Eniston purchased also via Appsumo but i guess it could be anything). Is there a way to train the bot directly on KBs or would i have to export all the KB info into Vengo manually? Apologies if that’s somewhat of a basic question. Thanks
Gazment_VengoAi
Feb 19, 2025A: Hey there!
Right now, we don’t have an integration with Eniston. However, you can download all the knowledge base content and manually train it on Vengo AI.
If you'd like to see a direct integration in the future, feel free to suggest it on our roadmap so others can vote for it: https://vengoai.canny.io/
Share Vengo AI
Q: Your Collaboration with Spinnr on Marketing Short Videos
I've noticed that the videos under 'See what Sumo-lings are saying' and on your YouTube channel seem to lean heavily towards marketing. The reviews appear to be very polished and enthusiastic, which makes me question their authenticity. The short video testimonials, in particular, often feel scripted or promotional rather than reflecting real user experiences. This overwhelming use of glowing reviews, without addressing any potential downsides or providing balanced feedback, can make them seem paid or orchestrated.
Could you please share why you're collaborating with Spinnr and how this partnership works? Additionally, do you believe these reviews are truly authentic, honest, and reliable?
Jason_VengoAi
Feb 18, 2025A: We appreciate your question and understand your concerns. To clarify, we have not paid anyone for reviews, and we do not have any direct relationships with the people who have posted them. These are real customers who purchased a package on AppSumo and chose to share their experiences. We assume some may earn revenue from YouTube ads, but that is entirely their decision.
Regarding Spinnr, it...
Share Vengo AI
Q: Can you allocate the Voice and Chat minutes to each chatbot yourself?
##VOICE MINUTES per Chatbot
T1 - $79 ~ 0 min for 1 Chatbots
T2 - $159 ~ 5 min for 3 Chatbots > 1.7 min/month per Chatbot
T3 - $262 ~ 15 min for 5 Chatbots > 3 min/month per Chatbot
T4 - $514 ~ 35 min for 10 Chatbots > 3.5 min/month per Chatbot
T5 - $858 ~ 60 min for 15 Chatbots > 4 min/month per Chatbot
I've tested Vengo AI Voice-feature on different websites with a stopwatch for several simple questions.1 Voice-response took about 15 - 35 seconds. This is why it is a fancy, though useless feature for these amounts of minutes. Or it's for companies who only have very few visitors.
Running out > No personal API > we have to pay your company about $0.50/minute.
1. Can you allocate the minutes for each chatbot yourself? (Enable all minutes for 1 bot only.)
2. Do you get notified automatically when running out of minutes? When yes, how?
Kristin_VengoAi
Feb 18, 2025A: Hi -
1.) So the answer right now is Not at this time, the voice minutes are distributed across all chatbots in your pan and cannot be allocated to just one chatbot. The minutes are shared based on your subscription tier.
2.)Yes, you will receive notifications when you are running low on voice minutes. The notification method depends on your settings but typically includes email alerts or...
Share Vengo AI
Q: So, where can we chat with one of your AI sales agents? Why do you not use your own technology on your own website?
I went to your website to see how your product works, but there is no AI Sales Agent on it? Why would you not have one on your website for us to chat with? You are selling this platform, and not using your own product to help sell? Where can we try this without signing up?
Also, what would the use case be for the 15 voice minutes (for Tier 3)? One person can burn through those in one session if they had a lot of questions. I know you addressed that they are expensive, but, what would be an actual use for those? It makes no sense to me, but I might be perceiving the usage wrong.
Also, can you explain "Chat minutes per month" Does it count the time while the human is typing or just the answers. For example, say someone started a chat, went out for a 2 hour dinner and came back to finish the chat, does it time out if there is no response?
Gazment_VengoAi
Edited Feb 18, 2025A: Where to Chat with Our AI Sales Agent
Yes, we do have an AI Sales Agent available on our website. You can chat with it anytime by visiting www.vengoai.com. We absolutely use our own AI technology on our website. Our AI Sales Agent is actively assisting visitors, helping them understand our platform and answering questions in real-time.
Use Case for 15 Voice Minutes (Tier 3)
Voice minutes are...
Share Vengo AI
Verified purchaser
I ran out of room but I was going to say. I know you said that voice chat is not really the focus. I understand that, but what would be the use case for it?
Voice minutes are designed for businesses that want to provide a more personal and engaging customer experience. The AI can speak with customers in real-time, answering questions and guiding them just like a human sales rep would.
Verified purchaser
Thank you for your responses.
I shut off all ad blockers, reloaded, and nothing that looks like a sales agent comes up. I typed this into another browser that DID work. So, that most likely is a browser issue (Firefox). Firefox is the 4th leading browser.
Can you please relay this to your tech department
Our support team will help you with this issue. Please create a ticket or reach out to our support team directly here: https://vengoai.tawk.help/