More Good Reviews Questions

Showing 1 - 20 of 282 questions

Q: Suitable for local business?

Hey, I help local businesses with their marketing and want to start offering review management for google reviews.

Is this platform suitable for that?

I want to either embed a review link or something on their websites or I want to have a QR code for customers to scan in the local store.

Reviews 1-3 -> send to form
Reviews 4-5 -> send to google reviews

Or is this suitable only for inviting?

Also, how many clients can I have on tier 1?
I want to have separate "workspaces" for each client so it doesnt get mixed up.

Thanks!

lindisopajNov 23, 2024
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Founder Team
scottvayner

scottvayner

Nov 24, 2024

A: That's exactly what this product is intended for. You can have unlimited projects (clients) on tier 1 but they won't have their own portal to sign into with you agency domain name. To do that, you would need at least tier 3.

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Q: Where can I find training videos/tutorials?

107162238786811862410Nov 21, 2024
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Founder Team
scottvayner

scottvayner

Nov 24, 2024

A: I do not have videos, but there is a Discord server and a docs site I am updating: https://docs.moregoodreviews.com

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Q: Is it possible to use a 10-point scale instead of a 5-point scale (from terrible to great)?

carolnavarro4PLUSNov 19, 2024
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Founder Team
scottvayner

scottvayner

Nov 19, 2024

A: Not at the moment. Why do you want that? For NPS?

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Q: Could I apply the survey in Brazilian Portuguese?

carolnavarro4PLUSNov 19, 2024
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Founder Team
scottvayner

scottvayner

Nov 19, 2024

A: You can edit just about all of the client-facing text on all the emails and review pages.

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Q: Reruesting Review Through Link Sharing

1) Can I share a link through email manually to ask for More Good Reviews, not any third-party reviews?
2) Can we embed the reviews into the WordPress website?
3) Can a user provide a review without logging in?
4) Can I add another admin team member to the portal?

100758657158643906644Nov 17, 2024
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Founder Team
scottvayner

scottvayner

Nov 17, 2024

A: 1. Yes. You can use the generic link to your review page or a customer specific link, found on their profile in the portal.
2. There are a couple of widgets. I’ll be revamping this section next year.
3. Yes.
4. Yes.

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