airfive Questions

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Q: Does it learn on our email responses for future usage?

I am hoping when replies made inside Airfive or outside (traditional gmail) it could gather that info to "build" the knowledge base instead of me having to start with a bunch of documentation to train it. What say you?

To phrase another way; can I tell someone here's how to do xyz in airfive email and then next time that question comes it will auto draft that?

I purchased, but still tinkering.

perry96PLUSMay 10, 2025
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JeremyRedman_airfive

JeremyRedman_airfive

May 10, 2025

A: Hey there Perry!! Good question! We didn’t take this step at the beginning bc we want to ensure the accuracy of it. We have this and the automatically sending feature ready to go, but we won’t release them yet. For a couple reasons; we want to make sure the quality of the answers before just sending them. So it’ll create a level of comfort. But yes all we need to do is release it, of that makes...

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Q: What are airfive ai agents? (Top tier)

ChachiPLUSMay 9, 2025
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JeremyRedman_airfive

JeremyRedman_airfive

May 9, 2025

A: Hey there chachi!! Good question! It is an app that you can use to prompt and go get leads from Instagram for instance. It’s kinda like the taskmagic ai agent but trained on support and customer acquisition! Here’s a video; https://onequestion.clarityflow.com/c/686290b6f5695d939ea3b0ce6/108101#message-191726

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Q: Signatures html

Cool tool. Can I add html signatures and if a customer is persistent is there a way to set an escalation to human function or rule?

ChachiPLUSMay 9, 2025
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Founder Team
JeremyRedman_airfive

JeremyRedman_airfive

May 9, 2025

A: Heyyy thanks Chachi!! So as long as you train it on whatever you want your signature to be that’s what we’ll show. Also we have some settings sit signatures for mail merges and things like that ;) and yeah when something is auto tagged like a BUG or something it can automatically send it to a task manager or even text you or slack you

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Q: Some basic Questions

Hi

Are those things planned or allready there
Different mailboxes with different user access rules?
Traceability of who last worked on which ticket
Assign a ticket to another user
Integration of social media channels?
Time-based reminders? For example, someone asks when a workshop in Cologne will take place again, and you can set a reminder for 2 months later.

Questions regarding the Deal:

1. How does the tier and credit system work?
- What does one credit represent? For example, does one credit equal one email response?
2. What are AI agents, and what role do they play?
- Does the program reply automatically, only generate drafts, or can I choose how it operates?

maximilian.puetzPLUSMay 8, 2025
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Founder Team
JeremyRedman_airfive

JeremyRedman_airfive

May 8, 2025

A: Yooo maximilian - good to see you here!! There are different workspaces, different email connections yes. Each workspace has its own unibox. No traceability atm. That’s interesting though. Something we’d consider answering. I don’t REALLY want it to be a customer support ticketing system. I want the ai to just answer and delegate tickets (aka send info to task managers of your choice...

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Q: How far away is workspace functionality?

Hi - looks like a great tool! I run a small agency and need something like this. However, it seems the workspace functionality my agency requires is not yet "in the box" and "may arrive" down the road. Call me a general LTD skeptic at this point given multiple bad experiences investing in tools needint features which did not exist at purchase, yet were promised by founders - and then either never delivered, or delivered in a version to which LTD buyers were not included to receive ...

When do you anticipate the full workspace functionality to be available; branding, training, etc. essentially supporting a different agency client within a workspace?

I presume I will need either Tier 4 or 5, to have this capability. Either of these are considerable investments - certainly do not want to make a poor choice here.

donna48PLUSMay 8, 2025
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Founder Team
JeremyRedman_airfive

JeremyRedman_airfive

May 8, 2025

A: Heyy donna!! Thanks for saying so!! I’d love to work with a couple use cases for your agency. Where we could niche down into it. Haha and listen I hear you. I’m a skeptic of the LTD game which is why we make multiple tools for our lazy empire community and the appsumolings. “Heavy hearts” ain’t in our DNA ;) full workspace with airfive will be done within the white label portal in the next 1-2...

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