Q: social media chats ,stack codes and conversations i bought the tier 1 to test things.
1. if i buy the tier 3 alongside the tier 1 i already own , can it be stacked together and what features or counts do i get under that?
2. i added my facebook account that has quite a number of business pages under the bot i created, but i only added the bot to one of the pages i want it to function in, but i realise that if any messages come into my other pages it still shows up here and just out of curiosity i replied it then it disappeared after the conversation ended , but the ones for the original page i added were still showing, so how do i limit it to only receive messages from the page i added alone? 3. how do you count conversations ? 4. can i have multiple work space under the same plan i buy here? 5. i am seeing 3940 contacts , why is it fetching and showing all contacts from all my pages
A: Hi Strategix! Thanks for your concern! The character is not limit in FAQ section however in FAQ section the content should be concise, and the article is limit for 20k characters. How great it is right? Hope you have a great time with CX Genie
A: Hello there, thanks for reaching out! At the moment, we support the following AI models: Chat GPT-4, Gemini 1.5, and Claude 3.5. We really appreciate you bringing up this suggestion! We'll definitely look into it, and hopefully, DeepSeek will be part of our future updates.
I have about two strategies available for user to review and select. I would load each with a description and I want the chat to respond with 1 or 3 or 5 strategies to select from based upon their input, whether via inquiry or by user selected from a check box list. The results would be ranked by the best, most viable strategy first.
For example, they would say, or use a checklist, would ask the client questions, then present a list of mental models for evaluation - directly tailored to their need.
A: Hi, thanks for your concern! Our Workflow function would meet your exễpctation. You can set a set of options for customers to pick set if else condition for some cases that need priority, you can also set up variable for customer input with Form-builder ( an add-on which you can use to create variable and use it in workflow ). If you need further information or assistance you can directly find...
I would like to know if integrating with ElevenLabs for audio conversations is on the company’s roadmap. My clients often send audio messages during conversations on WhatsApp. If this feature is included, I would strongly consider making a purchase immediately.
A: Thanks for your concerns! And I think it is a great idea for us to develop while we have already had whatsapp integration. I have noted your idea and will review it with my team to put it in the road map. Once a again thanks for comment it means a lot to us!
Q: social media chats ,stack codes and conversations i bought the tier 1 to test things.
1. if i buy the tier 3 alongside the tier 1 i already own , can it be stacked together and what features or counts do i get under that?
2. i added my facebook account that has quite a number of business pages under the bot i created, but i only added the bot to one of the pages i want it to function in, but i realise that if any messages come into my other pages it still shows up here and just out of curiosity i replied it then it disappeared after the conversation ended , but the ones for the original page i added were still showing, so how do i limit it to only receive messages from the page i added alone?
3. how do you count conversations ?
4. can i have multiple work space under the same plan i buy here?
5. i am seeing 3940 contacts , why is it fetching and showing all contacts from all my pages
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Q: character limit
What is the character limit for training chatbot with data source?
Shawn_CXGenie
Jan 30, 2025A: Hi Strategix! Thanks for your concern!
The character is not limit in FAQ section however in FAQ section the content should be concise, and the article is limit for 20k characters. How great it is right? Hope you have a great time with CX Genie
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Q: Deepseek Bring your own API key
Is it possible to connect DeepSeek api with CX genie?
Will_CXGenie
Jan 29, 2025A: Hello there, thanks for reaching out! At the moment, we support the following AI models: Chat GPT-4, Gemini 1.5, and Claude 3.5.
We really appreciate you bringing up this suggestion! We'll definitely look into it, and hopefully, DeepSeek will be part of our future updates.
Share CX Genie
Q: Multi variable ranked analysis
I have about two strategies available for user to review and select. I would load each with a description and I want the chat to respond with 1 or 3 or 5 strategies to select from based upon their input, whether via inquiry or by user selected from a check box list. The results would be ranked by the best, most viable strategy first.
For example, they would say, or use a checklist, would ask the client questions, then present a list of mental models for evaluation - directly tailored to their need.
Can you do this?
Shawn_CXGenie
Jan 29, 2025A: Hi, thanks for your concern! Our Workflow function would meet your exễpctation. You can set a set of options for customers to pick set if else condition for some cases that need priority, you can also set up variable for customer input with Form-builder ( an add-on which you can use to create variable and use it in workflow ). If you need further information or assistance you can directly find...
Share CX Genie
Q: Voice Integration
I would like to know if integrating with ElevenLabs for audio conversations is on the company’s roadmap. My clients often send audio messages during conversations on WhatsApp. If this feature is included, I would strongly consider making a purchase immediately.
Shawn_CXGenie
Jan 29, 2025A: Thanks for your concerns! And I think it is a great idea for us to develop while we have already had whatsapp integration. I have noted your idea and will review it with my team to put it in the road map. Once a again thanks for comment it means a lot to us!
Share CX Genie