A: Hi there! We're planning to bring back the LTD plans very soon. For updates on the exact timeline, feel free to join our Discord community at https://discord.gg/SsYEF8PW65. Thank you for your interest in CX Genie!
A: Hello there! Yes, we do provide option to change the system prompt. You can go to Bots > Prompt & Models and submit your own prompts. Please note that using a custom prompt may affect how the bot responds.
A: Hello, if you meant managing multiple bots (include modify bot's settings, edit knowledge bases) as a bot member, then it is not possible at the moment. Since CX Genie is still restricting the limit at one (1) bot per member to ensure system's stability. However, we will work toward expanding the chatbot limit for bot member in the future. If you have input on this feature, please let us know!...
A: Hello! Thank you so much for the offer, we’re thrilled to have you! Could you please share your email so our team can follow up with demo details? Alternatively, feel free to reach out to us at hello@cxgenie.ai. We look forward to speaking with you soon!
Q: is there any update on when the Mailbox feature will be released?
check in and see if there are any updates regarding the release of the Mailbox feature. Do we have an estimated launch date or any progress updates you could share?
A: Hello there! Mailbox has already available for AppSumo user, if your acocunt is not included Mailbox so please contact us via hello@cxgenie.ai so we can support you instantly
Q: Im Late! Want Buy License Tier 3
Please contact me! Want Buy License Tier 3
Mike_CXGenie
May 26, 2025A: Hi there! We're planning to bring back the LTD plans very soon. For updates on the exact timeline, feel free to join our Discord community at https://discord.gg/SsYEF8PW65. Thank you for your interest in CX Genie!
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Q: System Prompt
Hi,
Is there an option to change system prompt to tell it how to behave?
So far I'm only seeing to add training data but not system prompt.
Mike_CXGenie
May 23, 2025A: Hello there! Yes, we do provide option to change the system prompt. You can go to Bots > Prompt & Models and submit your own prompts. Please note that using a custom prompt may affect how the bot responds.
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Q: multiple bots to the same user
I understand that in the bot member role I can assign a bot and its settings to that user, but can I add multiple bots to that same user?
Leah_CXGenie
Edited May 23, 2025A: Hello, if you meant managing multiple bots (include modify bot's settings, edit knowledge bases) as a bot member, then it is not possible at the moment. Since CX Genie is still restricting the limit at one (1) bot per member to ensure system's stability. However, we will work toward expanding the chatbot limit for bot member in the future. If you have input on this feature, please let us know!...
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Q: Can come by and get a first hand demo?
I am in Singapore and actually my business is located in Midview City!
Mike_CXGenie
May 23, 2025A: Hello! Thank you so much for the offer, we’re thrilled to have you! Could you please share your email so our team can follow up with demo details? Alternatively, feel free to reach out to us at hello@cxgenie.ai. We look forward to speaking with you soon!
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Q: is there any update on when the Mailbox feature will be released?
check in and see if there are any updates regarding the release of the Mailbox feature. Do we have an estimated launch date or any progress updates you could share?
Shawn_CXGenie
May 22, 2025A: Hello there! Mailbox has already available for AppSumo user, if your acocunt is not included Mailbox so please contact us via hello@cxgenie.ai so we can support you instantly
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