Thoughtly - Plus Exclusive Questions

Showing 1 - 20 of 399 questions

Q: Redemption Issues - And I want to review this for an Upgrade before the sale is over

I am unable to redeem my Tier 3 purchase, and I would like to review this before the sale is over since I may want to Upgrade to 4 or 5.

I did submit a support ticket and I got this answer: "Our sales team will be in touch within 5-7 business days."!! - The sale will be over by then.

What can I do to get the issue resolved?

When I hit the activation button it simply sent me to a login page. And I don't have a login.

Then, when I went back to the Appsumo Page, it showed that it was already activated.?! I even tried sending a password retrieval, but that did not work.

Can you please help fix this ASAP so that i can review and use the software before the sale is over? Thank you

PSBoycePLUSEdited Dec 5, 2024
See detail
Share
Helpful?

Q: Hi I have a tier 5 and I am thinking about adding another. I understand about the limitations of only 1 registered

business (outbound caller) per stack. I have no interest in registering for outbound usage. I'm all about inbound calls and am excited about using your platform. I have three state registered brands. Would I be able to split my three brands up between the two tiers if I was to buy a second? I already have sms covered, I don't have to register an outbound number do I?

Thank you

MGyverPLUSEdited Dec 5, 2024
See detail
Share
Helpful?

Q: So many reviews complaining about issues?

I am interested in this, but put off by the recent bad reviews that the platform is not working, no replies to support messages. I created a trial account and I seem the get the message forbidden: you don't have access to this team.
Other reviews mention people who have not been verified can't get refunded even though they have a business, what is your policy on this?

If someone buys this deal but is not onboarded are they refunded?

108668081424451330886PLUSDec 4, 2024
See detail
Share
Helpful?

Q: Trying to purchase a Spanish number but apparently none are available

Hello,

Can you add spanish phone numbers?

danirogercPLUSDec 4, 2024
See detail
Founder Team
Carlos_Thoughtly

Carlos_Thoughtly

Dec 4, 2024

A: Yes, please contact us via the live chat.

Share
Helpful?

Q: Set up

HI
do we need to subscribe to any 3rd party services to be able to use your service?
does each tier have exactly what I need to be up and running?
can I deploy and set up multiple agents for different languages?
would i need multiple telephone numbers?

yoelmolinaPLUSDec 4, 2024
See detail
Share
Helpful?